To track a fault report's status, please enter the fault reference number:
Please enter the Fault Reference tracking number you were given at the time
you submitted your Fault Report. You can use your Fault Reference number to see
the status of your report at any time using the tracking facility on this website.
A unit reference is normally printed on a unit and is used to help identify
a unit on a street. It is usually a number but can contain letters too.
When reporting a fault, you can search using the street and unit reference to quickly
find the unit.